Privacy Policy

At Eco Stitch, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or services.

Information We Collect

We may collect personal information from you when you visit our website, use our services, or otherwise interact with us. This information may include your name, email address, phone number, shipping and billing address, payment information, and other information you provide to us.

We may also collect non-personal information such as your IP address, browser type, and other technical data when you use our website. This information is used to improve our website and services and to ensure that they function properly.

How We Use Your Information

We use your personal information to provide you with our products and services, to communicate with you about your orders, to process payments, to respond to your inquiries and requests, and to improve our website and services. We may also use your information to send you marketing communications, such as newsletters or promotional offers, if you have opted in to receive them.

We may share your information with third-party service providers who assist us in providing our products and services to you, such as payment processors, shipping companies, and marketing platforms. We require these service providers to use your information only for the purpose of providing their services to us and to maintain appropriate security measures to protect your information.

We may also share your information with government authorities or other third parties when required by law or when necessary to protect our rights, property, or safety or that of our customers or others.

Cookies and Other Technologies

We may use cookies and other similar technologies to collect non-personal information about your use of our website. Cookies are small data files that are stored on your computer or mobile device when you visit a website. They help us to provide you with a better experience on our website and to improve our services.

You can choose to disable cookies in your web browser settings if you prefer not to have them stored on your device. However, this may affect your ability to use some features of our website.

Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards. We also limit access to your information to authorized personnel who need it to perform their duties.

However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your information transmitted to or from our website, and you do so at your own risk.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with the updated date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights with respect to your personal information, please contact us at privacy@ecostitch.com.